Search Your Error Code for Solution
Code | Reason for Error | Suggested solution |
---|---|---|
302-302 | Flash Rewrite Failure | Call us |
302-306 | Flash Erase Failure | Call us |
302-308 | Flash Download Failure | Call us |
302-312 | Application SW Checksum Failure | Call us |
302-315 | RAP | Call us |
302-316 | RAP | Call us |
302-317 | RAP | Call us |
302-320 | UI Data Time Out Error | Call us |
302-321 | RAP | Call us |
302-380 | UI Communication Fault RAP | Call us |
302-381 | UI Communication Fault RAP | Call us |
302-390 | RAP | Call us |
303-306 | Downgrade Not Permitted | Call us |
303-307 | Upgrade Synchronization Failure | Call us |
303-316 | CCM Cannot Communicate with IOT | Call us |
303-317 | IOT NVM Save Failure | Call us |
303-318 | IOT NVM Init Failure | Call us |
303-319 | IOT NVM Restore Failure | Call us |
303-320 | Incompatible Product Type | Call us |
303-324 | Software Upgrade File Transfer Failure | Call us |
303-325 | Wall Clock Timeout During Power Up | Call us |
303-326 | Upgrade is not Required | Call us |
303-327 | Upgrade Failure | Call us |
303-329 | Upgrade Request During Diagnostics | Call us |
303-330 | Upgrade Request During Active Security Feature | Call us |
303-331 | Communication Fault With NC | Call us |
303-332 | NC Communications Timeout | Call us |
303-338 | Main Controller Has Been Reset | Call us |
303-346 | Communication fault with UI RAP | Call us |
303-347 | UI Communication Fault | Call us |
303-355 | CCM POST Failure During NVM Test/NVM Battery Dead | Call us |
303-380 | Distribution PWB Missing or Disconnected | Call us |
303-390 | Upgrade Automation Failed | Call us |
303-397 | System Configuration is lost | Call us |
303-398 | SOK 1 Not Detected | Call us |
303-399 | SOK 1 Not Detected | Call us |
303-401 | Basic FAX Not Detected or Confirmed | Call us |
303-403 | Extended FAX Not Detected or Confirmed | Call us |
303-405 | Failed to Recover Machine Class | Call us |
303-406 | SIM Speed Does not Match Machine Class | Call us |
303-417 | Incompatible FAX SW Detected at Power Up | Call us |
303-777 | Power Loss Detected | Call us |
303-788 | Failed to Exit Power Save Mode | Call us |
303-790 | Timezone File Cannot be Set | Call us |
305-121 (7830/35) | DADF Feed Out Sensor On Jam | Call us |
305-121 (7845/55) | DADF Feed Out Sensor On Jam | Call us |
305-122 (7830/35) | DADF Simplex/Side 1 Pre Reg Sensor On Jam | Call us |
305-122 (7845/55) | DADF Simplex/Side 1 Pre Reg Sensor On Jam | Call us |
305-123 (7830/35) | DADF Simplex/Side 1 Reg Sensor On Jam | Call us |
305-123 (7845/55) | DADF Simplex/Side 1 Reg Sensor On Jam | Call us |
305-125 (7830/35) | DADF Reg Sensor Off Jam | Call us |
305-125 (7845/55) | DADF Reg Sensor Off Jam | Call us |
305-126 (7845/55) | DADF Out Sensor On Jam | Call us |
305-127 (7845/55) | DADF Out Sensor Off Jam | Call us |
305-128 (7845/55) | DADF Simplex Exit Sensor On Jam | Call us |
305-129 (7845/55) | DADF Simplex Exit Sensor Off Jam | Call us |
305-130 (7830/35) | DADF Invert Sensor On Jam | Call us |
305-131 (7830/35) | DADF Invert Sensor On Jam (During Invert) | Call us |
305-132 (7830/35) | DADF Invert Sensor On Jam | Call us |
305-134 (7830/35) | DADF Inverter Sensor Off Jam (During Invert) | Call us |
305-135 (7830/35) | DADF Side 2 Pre Reg Sensor On Jam | Call us |
305-136 (7830/35) | DADF Side 2 Reg Sensor On Jam | Call us |
305-139 (7830/35) | DADF Invert Sensor Off Jam | Call us |
005-141 (7845/55) | DADF Feed Out Sensor Off Jam | Call us |
305-145 (7830/35) | DADF Reg Sensor Off Jam (Invert) | Call us |
305-146 (7830/35) | DADF Pre Reg Sensor Off Jam | Call us |
305-146 (7845/55) | DADF Pre Reg Sensor Off Jam | Call us |
305-147 (7830/35) | DADF Pre Reg Sensor Off Jam (Invert) | Call us |
305-194 (7830/35) | Mixed Size Mismatch Jam | Call us |
305-194 (7845/55) | Mixed Size Mismatch Jam | Call us |
305-196 (7830/35) | Size Mismatch Jam On No Mix-Size | Call us |
305-196 (7845/55) | Size Mismatch Jam On No Mix-Size | Call us |
305-197 (7830/35) | Prohibit Combine Size Jam | Call us |
305-197 (7845/55) | Prohibit Combine Size Jam | Call us |
305-198 (7830/35) | Too Short Size Jam | Call us |
305-198 (7845/55) | Too Short Size Jam | Call us |
305-199 (7830/35) | Too Long Size Jam | Call us |
305-199 (7845/55) | Too Long Size Jam | Call us |
305-210 (7830/35) | DADF Download Fail | Call us |
305-210 (7845/55) | DADF Download Fail | Call us |
305-253 IIT- DADH | Communication Error | Call us |
305-280 (7830/35) | DADF EEPROM Fail | Call us |
305-280 (7845/55) | DADF EEPROM Fail | Call us |
305-305 (7830/35) | DADF Feeder Cover Interlock Open (when running) | Call us |
305-305 (7845/55) | DADF Feeder Cover Interlock Open (when running) | Call us |
305-905 (7845/55) | DADF Feed Out Sensor Static Jam | Call us |
305-906 (7830/35) | DADF Feed Out Sensor Static Jam | Call us |
305-906 (7845/55) | DADF Feed Out Sensor Static Jam | Call us |
305-907 (7830/35) | DADF Pre Reg Sensor Static Jam | Call us |
305-907 (7845/55) | DADF Pre Reg Sensor Static Jam | Call us |
305-908 | (7830/35) DADF Reg Sensor Static Jam | Call us |
305-908 | (7845/55) DADF Reg Sensor Static Jam | Call us |
305-910 | (7845/55) DADF Out Sensor Static Jam | Call us |
305-911 | (7845/55) DADF Exit Sensor Static Jam | Call us |
305-913 | (7830/35) DADF Inverter Sensor Static Jam | Call us |
305-915 | (7830/35) DADF APS Sensor 1 Static Jam | Call us |
305-915 | (7845/55) DADF APS Sensor 1 Static Jam | Call us |
305-916 | (7830/35) DADF APS Sensor 2 Static Jam | Call us |
305-916 | (7845/55) DADF APS Sensor 2 Static Jam | Call us |
305-917 | (7830/35) DADF APS Sensor 3 Static Jam | Call us |
305-917 | (7845/55) DADF APS Sensor 3 Static Jam | Call us |
305-940 | (7830/35) DADF No Original | Call us |
305-940 | (7845/55) DADF No Original | Call us |
305-941 | (7830/35) Doc number of sheets is insufficient | Call us |
305-941 | (7845/55) Doc number of sheets is insufficient | Call us |
305-945 | (7830/35) FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size (Cont) | Call us |
305-945 | (7845/55) FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size (Cont) | Call us |
305-946 | (7830/35) SS-Size Mismatch Jam On No Mix-Size (Cont) | Call us |
305-946 | (7845/55) SS-Size Mismatch Jam On No Mix-Size (Cont) | Call us |
305-947 | (7830/35) FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size | Call us |
305-947 | (7845/55) FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size | Call us |
305-948 | (7830/35) SS-Size Mismatch Jam On No Mix-Size | Call us |
305-948 | (7845/55) SS-Size Mismatch Jam On No Mix-Size | Call us |
310-329 | Fuser Fuse Cut Fail | Call us |
310-330 | Fuser Motor Fault | Call us |
310-360 | IH Driver Input High Voltage Fault | Call us |
310-361 | IH Driver Input Low Voltage Fault | Call us |
310-362 | IH Driver Surge Fault | Call us |
310-363 | IGBT Temperature High Fault | Call us |
310-364 | IGBT Temperature Sensor Fault | Call us |
310-367 | Input Low Current Fault | Call us |
310-368 | Encoder Pulse Fault | Call us |
310-369 | IH Driver Communication Fault | Call us |
310-370 | IH Driver Freeze Fault | Call us |
310-371 | Heat Belt STS Center Disconnection Fault | Call us |
310-372 | Heat Roll STS Center Over Temperature Fault | Call us |
310-373 | Heat Belt STS Rear Disconnection Fail | Call us |
310-374 | Heat Belt STS Rear Over Temperature Fail | Call us |
310-375 | Heat Belt STS Center Warm Up Time Fault | Call us |
310-376 | Heat Belt STS Rear Warm Up Time Fault | Call us |
310-377 | Fusing Unit On Time Fail | Call us |
310-378 | Heat Belt Rotation Fault | Call us |
310-379 | Fusing Unit Hot Not Ready Return Time Fail | Call us |
310-380 | P/Roll Latch Motor Fault | Call us |
310-381 | Fuser Assy Illegal Fault | Call us |
310-382 | Fuser Thermostat Fault | Call us |
310-398 | Fuser Fan Fault | Call us |
310-420 | Fuser Assembly Near Life Warning | Call us |
310-421 | Fuser Assembly Life Over Warning | Call us |
312-111 | (LX) H-Transport Entrance Sensor Off Jam A | Call us |
312-132 | (LX) Finisher Entrance Sensor On Jam | Call us |
312-151 | (LX) Compiler Exit Sensor Off Jam | Call us |
312-152 | (LX) Compiler Exit Sensor On Jam | Call us |
312-161 | (LX) Finisher Set Eject Jam | Call us |
312-210 | (LX) NVM Fail RAP | Call us |
312-211 | (LX) Stacker Tray Fault | Call us |
312-212 | (LX) Stacker Tray Upper Limit Fault | Call us |
312-213 | (LX) Stacker Tray Lower Limit Fault | Call us |
312-221 | (LX) Front Tamper Home Sensor On Fault | Call us |
312-223 | (LX) Front Tamper Home Sensor Off Fault | Call us |
312-224 | (LX) Rear Tamper Home Sensor Off Fault | Call us |
312-243 | (LX) Booklet Folder Home Sensor On Fault | Call us |
312-249 | (LX) Booklet Front Stapler Fault | Call us |
312-260 | (LX) Eject Clamp Home Sensor On Fault | Call us |
312-263 | (LX) Rear Tamper Fault | Call us |
312-265 | (LX) Booklet Folder Home Sensor OFF Fault | Call us |
312-268 | (LX) Booklet Rear Stapler Fault | Call us |
312-282 | (LX) Eject Clamp Home Sensor Off Fault | Call us |
312-283 | (LX) Set Clamp Home Sensor On Fault | Call us |
312-284 | (LX) Set Clamp Home Sensor Off Fault | Call us |
312-291 | (LX) Stapler Fault | Call us |
312-295 | (LX) Stapler Move Position Sensor On Fault | Call us |
312-296 | (LX) Staple Move Sensor Off Fault | Call us |
312-300 | (LX) Eject Cover Open | Call us |
312-302 | (LX) Finisher Front Cover Open | Call us |
312-303 | (LX) Finisher H-Transport Cover Open | Call us |
312-320 | (LX) Punch Home Sensor On Fault | Call us |
312-334 | (LX) Download Mode Fault | Call us |
312-700 | (LX) Punch Box Nearly Full | Call us |
312-901 | (LX) H-Transport Entrance Sensor On Jam | Call us |
312-903 | (LX) Paper Remains at Compiler Exit Sensor | Call us |
312-905 | (LX) Compiler Tray No Paper Sensor On JAM | Call us |
312-916 | (LX) Stacker Mix Stack Detection RAP | Call us |
312-917 | (LX) Stacker Tray Stapled Set Over Count | Call us |
312-930 | (LX) Stacker Tray Full RAP | Call us |
312-949 | (LX) Punch Box Missing | Call us |
312-976 | (LX) Staple Fail | Call us |
312-977 | (LX) Staple Ready Fail | Call us |
312-978 | (LX) Staple Fail | Call us |
312-979 | (LX) Stapler near empty | Call us |
312-982 | (LX) Stacker Lower Safety Warning | Call us |
312-984 | (LX) Booklet Low Staple F RAP | Call us |
312-989 | (LX) Booklet Low Staple R RAP | Call us |
312-112 | (Pro) H-Transport Entrance Sensor On Jam | Call us |
312-113 | (Pro) Booklet In Sensor On Jam | Call us |
312-114 | (Pro) Booklet In Sensor Off Jam | Call us |
312-115 | (Pro) Booklet Folder Roll Exit Sensor On Jam | Call us |
312-125 | (Pro) Gate Sensor On Jam | Call us |
312-132 | (Pro) Transport Entrance Sensor On Jam | Call us |
312-142 | (Pro) Buffer Path Sensor On Jam | Call us |
312-151 | (Pro) Compiler Exit Sensor Off Jam | Call us |
312-152 | (Pro) Compiler Exit Sensor On Jam | Call us |
312-161 | (Pro) Set Eject Jam | Call us |
312-162 | (Pro) H-Transport Exit Sensor On Jam | Call us |
312-171 | (Pro) Top Tray Exit Sensor On Jam | Call us |
312-172 | (Pro) Top Tray Exit Sensor Off Jam | Call us |
312-180 | (Pro) Booklet Folder Roll Exit Sensor Off Jam | Call us |
312-211 | (Pro) Stacker Tray Fault | Call us |
312-212 | (Pro) Stacker Upper Limit Fault | Call us |
312-213 | (Pro) Stacker Lower Limit Fault | Call us |
312-221 | (Pro) Front Tamper Home Sensor On Fault | Call us |
312-223 | (Pro) Front Tamper Home Sensor Off Fault | Call us |
312-224 | (Pro) Rear Tamper Home Sensor Off Fault | Call us |
312-225 | (Pro) Booklet Tamper F Home Sensor On Fault | Call us |
312-226 | (Pro) Booklet Tamper F Home Sensor Off Fault | Call us |
312-227 | (Pro) Booklet End Guide Home Sensor Off Fault | Call us |
312-228 | (Pro) Booklet End Guide Home Sensor On Fault | Call us |
312-229 | (Pro) Booklet Tamper R Home Sensor On Fault | Call us |
312-230 | (Pro) Booklet Tamper R Home Sensor Off Fault | Call us |
312-243 | (Pro) Booklet Knife Home Sensor On Fault | Call us |
312-246 | (Pro) Booklet Stapler Fault | Call us |
312-247 | (Pro) Side Registration Sensor Off Fault | Call us |
312-260 | (Pro) Eject Clamp Home Sensor On Fault | Call us |
312-261 | (Pro) Booklet Knife Folding Sensor Fault | Call us |
312-263 | (Pro) Rear Tamper Home Sensor On Fault | Call us |
312-264 | (Pro) Booklet Drawer Broken Fault | Call us |
312-265 | (Pro) Booklet Knife Home Sensor Off Fault | Call us |
312-266 | (Pro) Booklet Compiler No Paper Sensor Fault | Call us |
312-269 | (Pro) Booklet Sub-CPU Communications Fault | Call us |
312-282 | (Pro) Eject Clamp Home Sensor Off Fault | Call us |
312-283 | (Pro) Set Clamp Home Sensor On Fault | Call us |
312-284 | (Pro) Set Clamp Home Sensor Off Fault | Call us |
312-291 | (Pro) Stapler Fault | Call us |
312-295 | (Pro) Stapler Move Position Sensor On Fault | Call us |
312-296 | (Pro) Stapler Move Position Sensor Off Fault | Call us |
312-300 | (Pro) Eject Cover Open | Call us |
312-302 | (Pro) Finisher Front Door Interlock Open | Call us |
312-303 | (Pro) H-Transport Cover Open | Call us |
312-307 | (Pro) Booklet Drawer Set Fault | Call us |
312-320 | (Pro) Puncher Home Sensor On Fault | Call us |
312-321 | (Pro) Puncher Home Sensor On Fault | Call us |
312-322 | (Pro) Puncher Move Home Sensor Off Fault | Call us |
312-323 | (Pro) Puncher Move Home Sensor On Fault | Call us |
312-330 | (Pro) Decurler Cam Home Sensor Off Fault | Call us |
312-332 | (Pro) Decurler Cam Home Sensor On Fault | Call us |
312-334 | (Pro) Finisher Download Fail RAP | Call us |
312-700 | (Pro) Punch Dust Nearly Full RAP | Call us |
312-900 | (Pro) Paper at Buffer Path Sensor | Call us |
312-901 | (Pro) Paper at H-Transport Entrance Sensor | Call us |
312-902 | (Pro) Paper at H-Transport Exit Sensor | Call us |
312-111 | (LX) H-Transport Entrance Sensor Off Jam A | Call us |
312-132 | (LX) Finisher Entrance Sensor On Jam | Call us |
312-151 | (LX) Compiler Exit Sensor Off Jam | Call us |
312-152 | (LX) Compiler Exit Sensor On Jam | Call us |
312-161 | (LX) Finisher Set Eject Jam | Call us |
312-210 | (LX) NVM Fail RAP | Call us |
312-211 | (LX) Stacker Tray Fault | Call us |
312-212 | (LX) Stacker Tray Upper Limit Fault | Call us |
312-213 | (LX) Stacker Tray Lower Limit Fault | Call us |
312-221 | (LX) Front Tamper Home Sensor On Fault | Call us |
312-223 | (LX) Front Tamper Home Sensor Off Fault | Call us |
312-224 | (LX) Rear Tamper Home Sensor Off Fault | Call us |
312-243 | (LX) Booklet Folder Home Sensor On Fault | Call us |
312-249 | (LX) Booklet Front Stapler Fault | Call us |
312-260 | (LX) Eject Clamp Home Sensor On Fault | Call us |
312-263 | (LX) Rear Tamper Fault | Call us |
312-265 | (LX) Booklet Folder Home Sensor OFF Fault | Call us |
312-268 | (LX) Booklet Rear Stapler Fault | Call us |
312-282 | (LX) Eject Clamp Home Sensor Off Fault | Call us |
312-283 | (LX) Set Clamp Home Sensor On Fault | Call us |
312-284 | (LX) Set Clamp Home Sensor Off Fault | Call us |
312-291 | (LX) Stapler Fault | Call us |
312-295 | (LX) Stapler Move Position Sensor On Fault | Call us |
312-296 | (LX) Staple Move Sensor Off Fault | Call us |
312-300 | (LX) Eject Cover Open | Call us |
312-302 | (LX) Finisher Front Cover Open | Call us |
312-303 | (LX) Finisher H-Transport Cover Open | Call us |
312-320 | (LX) Punch Home Sensor On Fault | Call us |
312-334 | (LX) Download Mode Fault | Call us |
312-700 | (LX) Punch Box Nearly Full | Call us |
312-901 | (LX) H-Transport Entrance Sensor On Jam | Call us |
312-903 | (LX) Paper Remains at Compiler Exit Sensor | Call us |
312-905 | (LX) Compiler Tray No Paper Sensor On JAM | Call us |
312-916 | (LX) Stacker Mix Stack Detection RAP | Call us |
312-917 | (LX) Stacker Tray Stapled Set Over Count | Call us |
312-930 | (LX) Stacker Tray Full RAP | Call us |
312-949 | (LX) Punch Box Missing | Call us |
312-976 | (LX) Staple Fail | Call us |
312-977 | (LX) Staple Ready Fail | Call us |
312-978 | (LX) Staple Fail | Call us |
312-979 | (LX) Stapler near empty | Call us |
312-982 | (LX) Stacker Lower Safety Warning | Call us |
312-984 | (LX) Booklet Low Staple F RAP | Call us |
312-989 | (LX) Booklet Low Staple R RAP | Call us |
312-112 | (Pro) H-Transport Entrance Sensor On Jam | Call us |
312-113 | (Pro) Booklet In Sensor On Jam | Call us |
312-114 | (Pro) Booklet In Sensor Off Jam | Call us |
312-115 | (Pro) Booklet Folder Roll Exit Sensor On Jam | Call us |
312-125 | (Pro) Gate Sensor On Jam | Call us |
312-132 | (Pro) Transport Entrance Sensor On Jam | Call us |
312-142 | (Pro) Buffer Path Sensor On Jam | Call us |
312-151 | (Pro) Compiler Exit Sensor Off Jam | Call us |
312-152 | (Pro) Compiler Exit Sensor On Jam | Call us |
312-161 | (Pro) Set Eject Jam | Call us |
312-162 | (Pro) H-Transport Exit Sensor On Jam | Call us |
312-171 | (Pro) Top Tray Exit Sensor On Jam | Call us |
312-172 | (Pro) Top Tray Exit Sensor Off Jam | Call us |
312-180 | (Pro) Booklet Folder Roll Exit Sensor Off Jam | Call us |
312-211 | (Pro) Stacker Tray Fault | Call us |
312-212 | (Pro) Stacker Upper Limit Fault | Call us |
312-213 | (Pro) Stacker Lower Limit Fault | Call us |
312-221 | (Pro) Front Tamper Home Sensor On Fault | Call us |
312-223 | (Pro) Front Tamper Home Sensor Off Fault | Call us |
312-224 | (Pro) Rear Tamper Home Sensor Off Fault | Call us |
312-225 | (Pro) Booklet Tamper F Home Sensor On Fault | Call us |
312-226 | (Pro) Booklet Tamper F Home Sensor Off Fault | Call us |
312-227 | (Pro) Booklet End Guide Home Sensor Off Fault | Call us |
312-228 | (Pro) Booklet End Guide Home Sensor On Fault | Call us |
312-229 | (Pro) Booklet Tamper R Home Sensor On Fault | Call us |
312-230 | (Pro) Booklet Tamper R Home Sensor Off Fault | Call us |
312-243 | (Pro) Booklet Knife Home Sensor On Fault | Call us |
312-246 | (Pro) Booklet Stapler Fault | Call us |
312-247 | (Pro) Side Registration Sensor Off Fault | Call us |
312-260 | (Pro) Eject Clamp Home Sensor On Fault | Call us |
312-261 | (Pro) Booklet Knife Folding Sensor Fault | Call us |
312-263 | (Pro) Rear Tamper Home Sensor On Fault | Call us |
312-264 | (Pro) Booklet Drawer Broken Fault | Call us |
312-265 | (Pro) Booklet Knife Home Sensor Off Fault | Call us |
312-266 | (Pro) Booklet Compiler No Paper Sensor Fault | Call us |
312-269 | (Pro) Booklet Sub-CPU Communications Fault | Call us |
312-282 | (Pro) Eject Clamp Home Sensor Off Fault | Call us |
312-283 | (Pro) Set Clamp Home Sensor On Fault | Call us |
312-284 | (Pro) Set Clamp Home Sensor Off Fault | Call us |
312-291 | (Pro) Stapler Fault | Call us |
312-295 | (Pro) Stapler Move Position Sensor On Fault | Call us |
312-296 | (Pro) Stapler Move Position Sensor Off Fault | Call us |
312-300 | (Pro) Eject Cover Open | Call us |
312-302 | (Pro) Finisher Front Door Interlock Open | Call us |
312-303 | (Pro) H-Transport Cover Open | Call us |
312-307 | (Pro) Booklet Drawer Set Fault | Call us |
312-320 | (Pro) Puncher Home Sensor On Fault | Call us |
312-321 | (Pro) Puncher Home Sensor On Fault | Call us |
312-322 | (Pro) Puncher Move Home Sensor Off Fault | Call us |
312-323 | (Pro) Puncher Move Home Sensor On Fault | Call us |
312-330 | (Pro) Decurler Cam Home Sensor Off Fault | Call us |
312-332 | (Pro) Decurler Cam Home Sensor On Fault | Call us |
312-334 | (Pro) Finisher Download Fail RAP | Call us |
312-700 | (Pro) Punch Dust Nearly Full RAP | Call us |
312-900 | (Pro) Paper at Buffer Path Sensor | Call us |
312-901 | (Pro) Paper at H-Transport Entrance Sensor | Call us |
312-902 | (Pro) Paper at H-Transport Exit Sensor | Call us |
312-903 | (Pro) Paper at Compiler Exit Sensor | Call us |
312-905 | (Pro) Paper at Compiler Tray No Paper Sensor | Call us |
312-907 | (Pro) Paper at Top Tray Exit Sensor | Call us |
312-916 | (Pro) Stapler NG | Call us |
312-920 | (Pro) Paper at Gate Sensor (Top Tray Job) | Call us |
312-930 | (Pro) Full Stack Detected | Call us |
312-932 | (Pro) Paper Remain at Gate SNR | Call us |
312-935 | (Pro) Paper at Transport Entrance Sensor | Call us |
312-936 | (Pro) Paper Remains at Booklet In Sensor | Call us |
312-946 | (Pro) Top Tray Full | Call us |
312-949 | (Pro) Puncher Waste Bin Open | Call us |
312-963 | (Pro) Puncher Waste Bin Full. | Call us |
312-976 | (Pro) Staple Fault RAP | Call us |
312-982 | (Pro) Stacker Lower Safety Warning RAP | Call us |
312-983 | (Pro) Booklet Tray Full was detected | Call us |
312-984 | (Pro) Booklet Low Staple F | Call us |
312-989 | (Pro) Booklet Low Staple R | Call us |
312-132 | (Int) Entrance Sensor ON Jam | Call us |
312-151 | (Int) Compiler Exit Sensor OFF Jam | Call us |
312-152 | (Int) Compiler Exit Sensor ON Jam | Call us |
312-161 | (Int) Set Eject Jam | Call us |
312-211 | (Int) Stacker Tray Fault | Call us |
312-221 | (Int) Front Tamper Home Sensor ON Fault | Call us |
312-223 | (Int) Front Tamper Home Sensor OFF Fault | Call us |
312-224 | (Int) Rear Tamper Home Sensor OFF Fault | Call us |
312-259 | (Int) Eject Home Sensor ON Fault | Call us |
312-263 | (Int) Rear Tamper Home Sensor ON Fault | Call us |
312-280 | (Int) Eject Home Sensor OFF Fault | Call us |
312-283 | (Int) Set Clamp Home Sensor ON Fault | Call us |
312-284 | (Int) Set Clamp Home Sensor OFF Fault | Call us |
312-291 | (Int) Stapler Fault | Call us |
312-301 | (Int) Top Cover Interlock OPEN | Call us |
312-302 | (Int) Front Cover Interlock OPEN | Call us |
312-903 | (Int) Paper Remains at Compiler Exit Sensor | Call us |
312-917 | (Int) Stacker Tray Staple Set Over Count RAP | Call us |
312-928 | (Int) Scratch Sheet Compile | Call us |
312-930 | (Int) Stacker Tray Full RAP | Call us |
312-976 | (Int) Staple Fail | Call us |
312-977 | (Int) Staple Ready Fail | Call us |
312-979 | (Int) Stapler Near Empty RAP | Call us |
312-982 | (Int) Stacker Lower Safety Warning RAP | Call us |
Chain 3 | 13 Finisher (PRO) | Call us |
313-902 | Paper remains at Booklet Compiler No Paper Sensor | Call us |
313-903 | Paper remains at Booklet Folder Roll Exit Sensor | Call us |
313-210 | (LX) Booklet Staple Move Home Sensor ON RAP | Call us |
313-211 | (LX) Booklet Staple Move Home Sensor OFF | Call us |
313-212 | (LX) Booklet Staple Move Position Sensor On Fault | Call us |
312-903 | (Pro) Paper at Compiler Exit Sensor | Call us |
312-905 | (Pro) Paper at Compiler Tray No Paper Sensor | Call us |
312-907 | (Pro) Paper at Top Tray Exit Sensor | Call us |
312-916 | (Pro) Stapler NG | Call us |
312-920 | (Pro) Paper at Gate Sensor (Top Tray Job) | Call us |
312-930 | (Pro) Full Stack Detected | Call us |
312-932 | (Pro) Paper Remain at Gate SNR | Call us |
312-935 | (Pro) Paper at Transport Entrance Sensor | Call us |
312-936 | (Pro) Paper Remains at Booklet In Sensor | Call us |
312-946 | (Pro) Top Tray Full | Call us |
312-949 | (Pro) Puncher Waste Bin Open | Call us |
312-963 | (Pro) Puncher Waste Bin Full. | Call us |
312-976 | (Pro) Staple Fault RAP | Call us |
312-982 | (Pro) Stacker Lower Safety Warning RAP | Call us |
312-983 | (Pro) Booklet Tray Full was detected | Call us |
312-984 | (Pro) Booklet Low Staple F | Call us |
312-989 | (Pro) Booklet Low Staple R | Call us |
312-132 | (Int) Entrance Sensor ON Jam | Call us |
312-151 | (Int) Compiler Exit Sensor OFF Jam | Call us |
312-152 | (Int) Compiler Exit Sensor ON Jam | Call us |
312-161 | (Int) Set Eject Jam | Call us |
312-211 | (Int) Stacker Tray Fault | Call us |
312-221 | (Int) Front Tamper Home Sensor ON Fault | Call us |
312-223 | (Int) Front Tamper Home Sensor OFF Fault | Call us |
312-224 | (Int) Rear Tamper Home Sensor OFF Fault | Call us |
312-259 | (Int) Eject Home Sensor ON Fault | Call us |
312-263 | (Int) Rear Tamper Home Sensor ON Fault | Call us |
312-280 | (Int) Eject Home Sensor OFF Fault | Call us |
312-283 | (Int) Set Clamp Home Sensor ON Fault | Call us |
312-284 | (Int) Set Clamp Home Sensor OFF Fault | Call us |
312-291 | (Int) Stapler Fault | Call us |
312-301 | (Int) Top Cover Interlock OPEN | Call us |
312-302 | (Int) Front Cover Interlock OPEN | Call us |
312-903 | (Int) Paper Remains at Compiler Exit Sensor | Call us |
312-917 | (Int) Stacker Tray Staple Set Over Count RAP | Call us |
312-928 | (Int) Scratch Sheet Compile | Call us |
312-930 | (Int) Stacker Tray Full RAP | Call us |
312-976 | (Int) Staple Fail | Call us |
312-977 | (Int) Staple Ready Fail | Call us |
312-979 | (Int) Stapler Near Empty RAP | Call us |
312-982 | (Int) Stacker Lower Safety Warning RAP | Call us |
313-902 | Paper remains at Booklet Compiler No Paper Sensor | Call us |
313-903 | Paper remains at Booklet Folder Roll Exit Sensor | Call us |
Chain 3 | 13 Finisher (LX) | Call us |
313-210 | (LX) Booklet Staple Move Home Sensor ON RAP | Call us |
313-211 | (LX) Booklet Staple Move Home Sensor OFF | Call us |
313-212 | (LX) Booklet Staple Move Position Sensor On Fault | Call us |
342-332 | IH Intake Fan Fail | Call us |
342-334 | (7830/35) IBT Fan Fail | Call us |
342-335 | (7845/55) Process 1 Fan Fail | Call us |
342-336 | Process 2 Fan Fail | Call us |
342-338 | LVPS Front Fan Fail. | Call us |
342-340 | (7845/55) Cartridge Fan Fail | Call us |
342-341 | Marking/HV Fan Fail | Call us |
342-342 | (7845/55) Suction Fan Fail | Call us |
342-343 | Rear Bottom Fan Fail | Call us |
342-344 | (7845/55) C Exhaust Fan Fail | Call us |
342-400 | Deodorant Filter Life End | Call us |
342-604 | NOHAD Temperature Sensor Fail | Call us |
342-605 | (7830/35) Suction Drive Fan Fail | Call us |
342-609 | LH Fan Fail | Call us |
345-310 | Image Ready NG | Call us |
345-311 | Controller Communication Fault | Call us |
345-320 | Motor Driver Main PWB F8 Fuse Fail | Call us |
345-343 | Motor Driver Main PWB F9 Fuse Fail | Call us |
345-345 | Motor Driver Sub PWB F3 Fuse Fail | Call us |
345-346 | (7830/35) Motor Driver Main PWB F3 Fuse Fail | Call us |
345-347 | Motor Driver Main PWB F10 Fuse Fail | Call us |
345-348 | Motor Driver Main PWB F11 Fuse Fail | Call us |
345-349 | Motor Driver Main PWB F13 Fuse Fail | Call us |
345-353 | Motor Driver Main PWB F14 Fuse Fail | Call us |
345-354 | Motor Driver Main PWB F15 Fuse Fail | Call us |
345-355 | Motor Driver Main PWB F16 Fuse Fail | Call us |
345-356 | Motor Driver Main PWB F17 Fuse Fail | Call us |
345-357 | Motor Driver Main PWB F22 Fuse Fail | Call us |
345-358 | Motor Driver Main PWB F23 Fuse Fail | Call us |
345-359 | EEPROM Config Mismatch | Call us |
345-368 | SBM Initialize Fail. | Call us |
345-369 | SBM Master Communication Fail. | Call us |
345-370 | LPH Power On Fault Multi | Call us |
345-371 | LPH Download Data Fault Multi | Call us |
345-372 | LPH Mismatch Fault Multi | Call us |
345-373 | LPH Read Fault Multi | Call us |
345-374 | LPH Write Fault Multi | Call us |
345-375 | LPH Act Fault Multi | Call us |
345-376 | LPH PLL Lock Fault Multi. | Call us |
345-377 | SBM Slave Communication Fail. | Call us |
345-378 | MCU-PF Config Mismatch | Call us |
345-379 | Motor Driver Main/Sub PWB Type Mismatch | Call us |
347-211 | Exit 1 OCT Home Fault | Call us |
347-212 | Exit 2 OCT Home Fault | Call us |
347-213 | Finisher Type Mismatch | Call us |
347-310 | Finisher Communication Fault | Call us |
347-320 | ALL Destination Tray Broken | Call us |
361-350 | LPH Power On Fault Y | Call us |
361-351 | LPH Power On Fault M | Call us |
361-352 | LPH Power On Fault C | Call us |
361-353 | LPH Power On Fault K | Call us |
361-354 | LPH Download Data Fault Y | Call us |
361-355 | LPH Download Data Fault M | Call us |
361-356 | LPH Download Data Fault C | Call us |
361-357 | LPH Download Data Fault K | Call us |
361-358 | LPH Mismatch Fault Y | Call us |
361-359 | LPH Mismatch Fault M | Call us |
361-360 | LPH Mismatch Fault C | Call us |
361-361 | LPH Mismatch Fault K | Call us |
361-362 | LPH Read Fault Y | Call us |
361-363 | LPH Read Fault M | Call us |
361-364 | LPH Read Fault C | Call us |
361-365 | LPH Read Fault K | Call us |
361-366 | LPH Write Fault Y | Call us |
361-367 | LPH Write Fault M | Call us |
361-368 | LPH Write Fault C | Call us |
361-369 | LPH Write Fault K | Call us |
361-370 | LPH Act Fault Y | Call us |
361-371 | LPH Act Fault M | Call us |
361-372 | LPH Act Fault C | Call us |
361-373 | LPH Act Fault K | Call us |
361-374 | LPH Chip Fault Y | Call us |
361-375 | LPH Chip Fault M | Call us |
361-376 | LPH Chip Fault C | Call us |
361-377 | LPH Chip Fault K | Call us |
361-378 | LPH Ltrg Fault Y | Call us |
361-379 | LPH Ltrg Fault M | Call us |
361-384 | LPH Ltrg Fault C | Call us |
361-385 | LPH Ltrg Fault K | Call us |
361-386 | LPH PLL Lock Fault Y | Call us |
361-387 | LPH PLL Lock Fault M | Call us |
361-388 | LPH PLL Lock Fault C | Call us |
361-389 | LPH PLL Lock Fault K | Call us |
361-390 | LPH FFC Connect Positive Fault Y | Call us |
361-391 | LPH FFC Connect Positive Fault M | Call us |
361-392 | LPH FFC Connect Positive Fault C | Call us |
361-393 | LPH FFC Connect Positive Fault K | Call us |
361-394 | LPH FFC Connect Negative Fault Y | Call us |
361-395 | LPH FFC Connect Negative Fault M | Call us |
361-396 | LPH FFC Connect Negative Fault C | Call us |
361-397 | LPH FFC Connect Negative Fault K | Call us |
361-398 | ASIC 1 Initialize Fault | Call us |
361-399 | ASIC 2 Initialize Fault | Call us |
361-610 | Bitz1 CONTIF Fault | Call us |
361-611 | Bitz2 CONTIF Fault | Call us |
362-xxx | Chain 62 Entrance Rap | Call us |
362-396 | CCD Cable Connection Fault | Call us |
362-397 | IIT-Cont Video Cable Connection Fault | Call us |
362-398 | IIT-Cont I/O Cable Connection Fault | Call us |
362-468 | Color State Errors | Call us |
362-476 | Stepper Home Error | Call us |
362-481 | (7830/35) DADF Communication Timeout | Call us |
362-481 | (7845/55) DADF Communication Timeout | Call us |
362-486 | Supply 24 Volt Error | Call us |
362-490 | Data Steerer Error | Call us |
362-779 | FPGA not loaded. | Call us |
362-780 | FPGA CRC Error. | Call us |
362-900 | IIT Calibration RAP | Call us |
362-901 | (7830/35) IPS-DADF Communication Fault | Call us |
362-901 | (7845/55) IPS-DADF Communication Fault | Call us |
362-902 | (7830/35) IIT PWB Power Cable Connection Fault | Call us |
362-903 | (7845/55) IIT PWB Power Cable Connection Fault | Call us |
362-904 | Lamp Illumination Fault | Call us |
362-905 | Platen AOC Fault | Call us |
366-xxx | Chain 66 Entry Rap | Call us |
366-490 | Data Steerer Error - Taurus 2 (DADF-130 / 1 Pass) | Call us |
366-779 | FPGA Not Loaded (Side 2) (DADF-130 / 1 Pass) | Call us |
366-780 | FPGA CRC Error (Side 2) (DADF-130 / 1 Pass) | Call us |
366-900 | IIT Side 2 Calibration RAP (DADF-130 / 1 Pass) | Call us |
371-105 | (7830/35) Regi Sensor On Jam (Tray 1/2/3/4) | Call us |
371-105 | (7845/55) Regi Sensor On Jam (Tray 1/2/3/4) | Call us |
371-210 | Tray 1 Lift Up Fault | Call us |
371-212 | Tray 1 Paper Size Sensor Broken | Call us |
372-101 | Tray 2 Misfeed | Call us |
372-102 | Feed Out Sensor On Jam (Tray 2). | Call us |
372-210 | Tray 2 Lift Up Fault | Call us |
372-212 | Tray 2 Paper Size Sensor Broken | Call us |
372-900 | Tray 2 Feed Out Sensor Static Jam | Call us |
373-101 | (7830/35) Tray 3 Misfeed | Call us |
373-101 | (7845/55) Tray 3 Misfeed | Call us |
373-102 | Feed Out Sensor 3 On Jam (Tray 3) | Call us |
373-210 | Tray 3 Lift Up Fault | Call us |
373-212 | Tray 3 Paper Size Sensor Broken | Call us |
373-900 | Tray 3 Feed Out Sensor Static Jam | Call us |
374-101 | (7830/35) Tray 4 Misfeed | Call us |
374-101 | (7845/55) Tray 4 Misfeed | Call us |
374-210 | Tray 4 Lift Up Fault | Call us |
374-212 | Tray 4 Paper Size Sensor Broken | Call us |
374-900 | Tray 4 Feed Out Sensor Static Jam | Call us |
375-100 | Tray 5 (MSI) Misfeed | Call us |
375-103 | (7830/35) Tray 5 Feed Out Sensor Off Jam | Call us |
375-103 | (7845/55) Tray 5 Feed Out Sensor Off Jam | Call us |
375-135 | (7830/35) Reg Sensor On Jam (Tray 5) | Call us |
375-135 | (7845/55) Reg Sensor On Jam (Tray 5) | Call us |
375-212 | Tray 5 Nudger Up/Down Fault | Call us |
377-101 | Regi Sensor Off Jam | Call us |
377-103 | Fuser Exit Sensor Off Jam | Call us |
377-104 | Fuser Exit Sensor Off Jam (Too Short) | Call us |
377-105 | Exit Sensor 2 Off Jam | Call us |
377-106 | Fuser Exit Sensor On Jam | Call us |
377-109 | Exit Sensor 2 On Jam | Call us |
377-110 | POB Sensor On Jam | Call us |
377-130 | Reg Sensor On Jam (Duplex Direct) | Call us |
377-131 | Duplex Wait Sensor On Jam | Call us |
377-211 | Tray Module Kind Mismatch | Call us |
377-212 | Tray Module Reset Fault | Call us |
377-214 | Tray Module Logic Fault | Call us |
377-215 | Tray Module Communication Fault | Call us |
377-300 | Front Cover Interlock Open | Call us |
377-301 | L/H Cover Interlock Open | Call us |
377-305 | Tray Module L/H Cover Open | Call us |
377-307 | Duplex Cover Open | Call us |
377-308 | L/H High Cover Open | Call us |
377-312 | Feeder Comm Fail | Call us |
377-314 | P/H Module Logic Fail | Call us |
377-320 | All Feed Tray Broken | Call us |
377-900 | Reg Sensor Static Jam | Call us |
377-901 | Exit Sensor 1 Static Jam | Call us |
377-902 | Exit Sensor 2 Static Jam | Call us |
377-903 | POB Sensor Static Jam | Call us |
377-907 | Duplex Path Sensor Static Jam | Call us |
378-151 | HCF Feed Out Sensor Fault RAP | Call us |
378-210 | Tray 3 (TTM) Lift Failure RAP | Call us |
378-216 | Logic Failure RAP | Call us |
378-219 | HCF PF2 Soft Download Fail | Call us |
378-250 | HCF Lift Fault RAP | Call us |
378-300 | HCF Top Cover Interlock Open RAP | Call us |
378-301 | HCF Docking interlock Open RAP | Call us |
378-901 | HCF Feed Out Sensor Static Jam RAP | Call us |
389-600 | RC Sample Lateral Fail-A1 | Call us |
389-601 | RC Sample Block Fail-A1-In | Call us |
389-603 | RC Sample Block Fail-A1-Out | Call us |
389-604 | RC Sample Block Fail-B-#1-In | Call us |
389-606 | RC Sample Block Fail-B-#1-Out | Call us |
389-607 | RC Sample Block Fail-B-#2-In | Call us |
389-609 | RC Sample Block Fail-B-#2-Out | Call us |
389-610 | RC Sample Block Fail-B-#3-In | Call us |
389-612 | RC Sample Block Fail-B-#3-Out | Call us |
389-613 | RC Sample Block Fail-B-#4-In | Call us |
389-615 | RC Sample Block Fail-B-#4-Out | Call us |
389-616 | RC Data Over Flow Fail | Call us |
389-617 | RC Lead Regi Over Range Fail | Call us |
389-623 | Vsout Stability Fail-In | Call us |
389-625 | RC Data Linearity Fail Y | Call us |
389-626 | RC Data Linearity Fail M | Call us |
389-627 | RC Data Linearity Fail C | Call us |
389-628 | RC Data Linearity Fail K | Call us |
389-629 | Vsout Stability Fail-Out | Call us |
389-666 | TMA LED Fail-In | Call us |
389-667 | TMA LED Fail-Out | Call us |
389-668 | TMA Thresh Hold Fail-In | Call us |
389-669 | TMA Thresh Hold Fail-Out | Call us |
391-313 | CRUM ASIC Communication Fault | Call us |
391-400 | Waste Toner Bottle Near Full | Call us |
391-401 | Drum Cartridge K Near Life | Call us |
391-402 | Drum Cartridge K Life Over | Call us |
391-411 | Drum Cartridge Y Near Life | Call us |
391-421 | Drum Cartridge M Near Life | Call us |
391-431 | Drum Cartridge C Near Life | Call us |
391-480 | Drum Cartridge Y Life Over | Call us |
391-481 | Drum Cartridge M Life Over | Call us |
391-482 | Drum Cartridge C Life Over | Call us |
391-910 | Waste Toner Bottle Not In Position | Call us |
391-911 | Waste Toner Bottle Full. | Call us |
391-913 | Drum Cartridge K Life End | Call us |
391-914 | Drum CRUM K Communication Fault | Call us |
391-915 | Drum CRUM K Data Broken | Call us |
391-916 | Drum CRUM K Data Mismatch | Call us |
391-917 | Drum CRUM Y Communication Fault | Call us |
391-918 | Drum CRUM M Communication Fault | Call us |
391-919 | Drum CRUM C Communication Fault | Call us |
391-920 | Drum CRUM Y Data Broken | Call us |
391-921 | Drum CRUM K Not In Position | Call us |
391-922 | Drum CRUM M Data Broken | Call us |
391-923 | Drum CRUM C Data Broken | Call us |
391-924 | Drum CRUM Y Data Mismatch | Call us |
391-925 | Drum CRUM M Data Mismatch | Call us |
391-926 | Drum CRUM C Data Mismatch | Call us |
391-927 | Drum CRUM Y Not In Position | Call us |
391-928 | Drum CRUM M Not In Position | Call us |
391-929 | Drum CRUM C Not In Position | Call us |
391-932 | Drum Cartridge Y Life End | Call us |
391-933 | Drum Cartridge M Life End | Call us |
391-934 | Drum Cartridge C Life End | Call us |
392-312 | ATC Fault [Y] | Call us |
392-313 | ATC Fault [M] | Call us |
392-314 | ATC Fault [C] | Call us |
392-315 | ATC Fault [K] | Call us |
392-649 | ADC Shutter Open Fault | Call us |
392-650 | ADC Shutter Close Fault | Call us |
392-651 | ADC Sensor Fault | Call us |
392-657 | ATC Amplitude Fault [Y] | Call us |
392-658 | ATC Amplitude Fault [M] | Call us |
392-659 | ATC Amplitude Fault [C] | Call us |
392-660 | ATC Amplitude Fault [K] | Call us |
392-661 | Temperature Sensor Fault | Call us |
392-662 | Humidity Sensor Fault | Call us |
392-665 | ATC Average Fail Y | Call us |
392-666 | ATC Average Fail M | Call us |
392-667 | ATC Average Fail C | Call us |
392-668 | ATC Average Fail K | Call us |
392-670 | ADC Patch Fault [Y] | Call us |
392-671 | ADC Patch Fault [M] | Call us |
392-672 | ADC Patch Fault [C] | Call us |
392-673 | ADC Patch Fault [K] | Call us |
392-675 | ADC Mini Setup Fault [Y] | Call us |
392-676 | ADC Mini Setup Fault [M] | Call us |
392-677 | ADC Mini Setup Fault [C] | Call us |
392-678 | ADC Mini Setup Fault [K] | Call us |
393-314 | Y Dispense Motor Fault | Call us |
393-315 | M Dispense Motor Fault | Call us |
393-316 | C Dispense Motor Fault | Call us |
393-317 | K Dispense Motor Fault | Call us |
093-324 | Deve Y, M, C Motor Fail (7845/55) | Call us |
393-400 | Y Toner Cartridge Near Empty RAP | Call us |
393-423 | M Toner Cartridge Near Empty RAP | Call us |
393-424 | C Toner Cartridge Near Empty RAP | Call us |
393-425 | K Toner Cartridge Near Empty RAP | Call us |
393-912 | K Toner Cartridge Empty | Call us |
393-924 | Toner K CRUM Communication Fault | Call us |
393-925 | Toner K CRUM Data Broken Fault | Call us |
393-926 | Toner K CRUM Data Mismatch Fault | Call us |
393-927 | Toner Y CRUM Communication Fault | Call us |
393-928 | Toner M CRUM Communication Fault | Call us |
393-929 | Toner C CRUM Communication Fault | Call us |
393-933 | Toner Y CRUM Data Broken Fault | Call us |
393-934 | Toner M CRUM Data Broken Fault | Call us |
393-935 | Toner C CRUM Data Broken Fault | Call us |
393-937 | Toner Y CRUM Data Mismatch Fault | Call us |
393-938 | Toner M CRUM Data Mismatch Fault - TBD verify this for Spyglass | Call us |
393-939 | Toner C CRUM Data Mismatch Fault | Call us |
393-956 | Deve install Mode Fail K | Call us |
393-959 | Deve Install Times Over Fail K | Call us |
393-970 | Toner Y CRUM Not In Position | Call us |
393-971 | Toner M CRUM Not In Position | Call us |
393-972 | Toner C CRUM Not In Position | Call us |
393-973 | Toner K CRUM Not In Position | Call us |
394-300 | IBT Front Cover Open | Call us |
394-320 | 1st BTR Contact/Retract Fail | Call us |
394-417 | IBT Unit Near End Warning | Call us |
394-418 | IBT CLN Unit Near End Warning | Call us |
394-419 | 2nd BTR Unit Near End Warning | Call us |
394-420 | IBT Unit End Warning | Call us |
394-421 | IBT CLN Unit End Warning | Call us |
394-422 | 2nd BTR Unit End Warning | Call us |
If you’re not able to find the solution?